Process Optimization Specialist

3 days ago


London, Greater London, United Kingdom Hive Logistics Full time
About the Role

We are seeking a highly motivated and experienced Process Optimization Specialist to join our team at Hive Logistics. As a key member of our operations team, you will play a critical role in scaling our fulfillment operations by building new and challenging existing processes.

As a Process Optimization Specialist, you will be responsible for:

  • Providing feasibility assessments and business cases by analyzing current internal processes, identifying bottlenecks and solutions to improve the overall efficiency, quality, and cost of our fulfillment business line.
  • Applying lean management philosophy to all your projects, challenging existing status quo on the agile workflow of processes.
  • Driving user-centric strategies to improve the adoption and sustainability of newly rolled out processes with our operations teams.
  • Working closely with our tech team to conceive and implement software features to the in-house Warehouse Management Software.
  • Collaborating with multiple stakeholders from support, fulfillment center, growth to senior leadership in assessments to make smart decisions and meet KPIs and SLAs, working on projects related to improving outbound efficiency, reducing mistake rates, and further.
Your Profile

We are looking for a candidate with 2+ years of experience in process excellence. You should have a passion for working with processes and structuring workflows, with a focus on efficiency improvements. You should be a solution-oriented thinker that easily engages team members across multiple workstreams, convincing stakeholders with a structured approach to solving complex situations.

  • You have excellent project management skills with the ability to handle multiple projects simultaneously.
  • You speak English fluently (German not required).
  • Good to have: You have gained some knowledge working in fulfillment teams before.
About Hive Logistics

Hive Logistics is a young and dynamic company with an entrepreneurial culture operating at lightning speed. We believe in a culture of trust, collaboration, empowerment, and constructive feedback in a positive and inspiring work atmosphere.

  • We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference.
  • We support your well-being with 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget.
  • We will get you set up with operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work.
  • Enjoy free drinks and snacks in our offices, and join regular team events such as off-sites.


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