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Operations Program Manager, UK Trust
2 months ago
Amazon Digital UK Limited - C01 is seeking an experienced Operations Program Manager to join our Prime Video Trust and Safety team in London. As a key member of our global team, you will play a critical role in designing operational processes, building mechanisms, and reducing risk across current processes.
About the Role:
We are looking for a highly analytical and innovative Operations Program Manager to launch and enhance Europe-based operational workflows. Your key responsibilities will include identifying focus areas, implementing improvements, liaising with global policy and program teams, anticipating risks, managing regional escalations, and overcoming technical constraints with alternate short/medium term solutions.
Key Qualifications:
- Extensive years of experience supporting classification, compliance, or trust & safety and using data and metrics to identify and implement improvements.
- Multiple years of experience in driving end-to-end delivery.
- Knowledge of UK content compliance classification and/or BBFC experience.
- Extensive years of experience working cross-functionally.
Preferred Qualifications:
- Experience with digital video streaming.
- Knowledge of UK content compliance.
- Ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
- Experience and strong interest in Operations, content compliance, and accuracy.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Proven problem-solving skills, and strong attention to detail.
- Strong critical and analytical thinking.
- Ability to solve complex and ambiguous problems.
About Amazon Digital UK Limited - C01:
Amazon Digital UK Limited - C01 is a leading provider of digital content and services. Our Prime Video Trust and Safety team is responsible for ensuring that our customers have a trusted and safe viewing experience. We are committed to innovation, customer satisfaction, and excellence in all that we do.
