Lodge Manager

1 month ago


Thame, Oxfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an experienced and customer-focused individual to join our team as a Lodge Manager. This exciting opportunity will see you working closely with our Home Owners, providing a first-class service and making a positive difference to their lives.

As a Lodge Manager, you will be responsible for managing the day-to-day operations of the development, including maintenance, administration, and customer service. You will be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

We are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team. You will have a love of people, a friendly and outgoing personality, and the ability to act with sensitivity and diplomacy when needed.

Previous experience in a similar role, such as retirement living, social housing, hospitality, or uniformed services, would be advantageous. You will be an accomplished administrator, computer literate, and have experience of using Microsoft Office applications, including Outlook.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team, and we are committed to providing an excellent service to our Home Owners. We are looking for like-minded individuals to join our team and help us achieve our goals.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

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