Parts Sales Development Specialist

7 days ago


Castleford, Wakefield, United Kingdom Trust Ford Full time

About Us

Trust Ford is a leading automotive dealership with a rich history and a strong commitment to excellence. We pride ourselves on providing exceptional customer service and a wide range of high-quality vehicles and services.

Our Mission

We are dedicated to delivering a world-class customer experience and building long-term relationships with our customers. Our team is passionate about what we do and is committed to continuous learning and improvement.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our Parts Sales team as an Apprentice Parts Sales Professional. As a key member of our team, you will be responsible for providing exceptional customer service and support, while also learning the skills and knowledge necessary to succeed in this role.

Key Responsibilities

  • Provide exceptional customer service and support to internal and external customers
  • Assist with the sale and delivery of parts and accessories
  • Develop and maintain strong relationships with customers and colleagues
  • Learn and apply industry knowledge and best practices
  • Contribute to a positive and productive team environment

What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a range of benefits, including:

  • Industry-leading package
  • £3,000 retention bonus paid after 5 years of service
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

Requirements

To be successful in this role, you will need to have:

  • Excellent customer service skills
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced environment
  • Good communication and interpersonal skills
  • Ability to learn and apply industry knowledge and best practices

Working Arrangements

This is a hybrid role, working on-site and from home. During the first 3 months of probation, you will work from the office full-time, and then move to a hybrid working arrangement from month 4.



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