Administrative Support Specialist
6 days ago
About the Role and You
We're seeking a highly motivated and enthusiastic individual to join our team as an Administrative Assistant. A pleasant and helpful nature is essential to us, and we're looking for someone who enjoys interacting with people and making their day better by solving their problems or frustrations.
The Role
The successful candidate will support our Customer Service Team, a small but friendly and dedicated group of professionals. Key responsibilities will include:
- Providing administrative support to the Customer Service Team, including tasks such as data entry, filing, and record-keeping.
- Assisting with customer inquiries and resolving issues in a timely and professional manner.
- Coordinating office operations, including managing schedules, making travel arrangements, and handling other administrative tasks as needed.
- Developing and maintaining strong relationships with colleagues and customers to ensure excellent customer service.
- Staying organized and proactive, meeting deadlines, and maintaining confidentiality.
- Communicating effectively both verbally and in writing, with a strong attention to detail.
- Fluent in written and spoken English, with a sound grasp of standard grammar.
- Excellent computer skills, including Microsoft Office, web browsers, and other relevant software.
Requirements
To be successful in this role, you will need:
- A flexible and cooperative attitude, with a willingness to 'muck in' and help out with all areas of the business.
- Cheerful and positive, with excellent interpersonal skills and the ability to get on with others.
- Strong organizational skills, with the ability to meet deadlines and maintain confidentiality.
- Excellent communication skills, both verbally and in writing.
- Fluent in written and spoken English, with a sound grasp of standard grammar.
- Excellent computer skills, including Microsoft Office, web browsers, and other relevant software.
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