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Technical Support Specialist

2 months ago

Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full time

Temporary Technical Support Specialist – Initial Contract – Immediate Availability

Elevation Recruitment Group is seeking to engage a Technical Support Specialist for a temporary assignment.

This role involves delivering extensive assistance and oversight for personal computers, servers, and network systems. The successful candidate will be tasked with the development, deployment, maintenance, and support of IT infrastructures and hardware in alignment with departmental goals.


Key Responsibilities:
  • Ensure the reliability and efficiency of IT networks.
  • Execute software and hardware installations, updates (including third-party applications), upgrades, data backup and recovery, business continuity, cyber-resilience, and troubleshooting.
  • Provide user support for IT systems and hardware.
  • Conduct system maintenance, installations, updates, migrations, and upgrades outside of standard working hours (remote work options available).
  • Design and deliver user training and IT awareness programs.
  • Participate in the out-of-hours support for IT systems.
  • Administer corporate applications.
  • Contribute as a proactive team member to innovate and develop efficient and cost-effective solutions.
  • Operate effectively in a demanding environment.

We are interested in connecting with IT professionals who are immediately available and possess the following skills and experience:

  • Campus and multisite networking expertise.
  • PC hardware knowledge.
  • Proficiency in Microsoft Windows Server & Desktop Operating Systems.
  • Experience with Microsoft Active Directory & network administration.
  • Familiarity with the Microsoft 365 suite.
  • Management of Microsoft 365 in a hybrid environment (including Exchange online).
  • Expertise in Microsoft Windows Patch Management.
  • Experience with Veeam.
  • Knowledge of Citrix XenApp.
  • Familiarity with Dell Desktop/Laptop hardware.
  • Experience with HP Printers and Multifunction Devices.
  • Knowledge of Veritas Backup Products.
  • Experience with McAfee Endpoint Security.
  • Familiarity with Unify Telephone Systems.
  • Knowledge of Paxton Net2 Access Control.
  • Experience with Qualys Inventory and Vulnerability/Detection Management.

For further information, please reach out to us.