Reception Team Lead
5 days ago
Job Summary:
We are seeking a skilled and empathetic Reception Team Lead to join our team at Nuffield Health. As the face of our organization, you will be responsible for providing exceptional customer service and ensuring a smooth experience for patients and visitors.
Key Responsibilities:
- Provide a warm and welcoming environment for patients and visitors
- Utilize strong communication and interpersonal skills to build positive relationships
- Answer phone calls, respond to inquiries, and book appointments
- Direct patients to the appropriate areas, ensuring a seamless experience
- Collaborate with colleagues to maintain a well-organized and efficient department
- Prepare and manage clinical paperwork, referral forms, and other administrative tasks
About Us:
Nuffield Health is a leading healthcare provider dedicated to delivering exceptional patient care and experiences. We offer a comprehensive benefits package, including financial wellbeing support, a cycle to work scheme, gym membership, and private healthcare, to ensure our employees feel valued and supported.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Recognition and rewards for outstanding performance
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