Clinical Laboratory Support Specialist

3 weeks ago

Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Position Overview

We are seeking enthusiastic, dependable, and detail-oriented individuals with experience in NHS laboratory settings for a Clinical Laboratory Support Specialist role within the Blood Sciences division at University Hospitals Sussex NHS Foundation Trust.

This position is ideal for meticulous individuals who thrive in high-pressure environments, contributing to essential services that aid in patient diagnosis and treatment.

Strong communication skills are crucial for this role. Proficiency in IT, particularly data entry, is a key component; prior laboratory experience is advantageous but not mandatory. The role requires flexibility to work night shifts to support the continuous laboratory operations.

The Blood Sciences Department encompasses various areas including Routine Haematology, Coagulation, Chemistry Automation, and Blood Transfusion. The selected candidate will rotate through these sections to develop the necessary competencies for 24/7 service delivery.

Significant investments are being made within the Trust, including the development of a new Teaching, Trauma, and Tertiary Care Centre, reinforcing our position as a leading healthcare provider in the region.

Key Responsibilities

University Hospitals Sussex operates as a newly established NHS Foundation Trust, integrating Brighton & Sussex University Hospitals NHS Trust and Western Sussex Healthcare NHS Trust.

The department provides round-the-clock services, with standard operating hours varying by site. The working hours typically range from 06:00 to 20:00, Monday to Friday, with a shift system in place for out-of-hours coverage. The role involves working across multiple hospital sites and performing various tasks to ensure the efficient operation of the Blood Sciences service.

This position combines administrative responsibilities, such as managing the reception area and processing blood samples, with basic laboratory support tasks, including conducting standard tests and assisting with routine analytical work under supervision.

The successful candidate will effectively balance these dual responsibilities, serving as a vital support member of the Blood Sciences team.

About Us

At University Hospitals Sussex, we celebrate diversity and strive to create an inclusive environment where every individual feels valued. We are committed to putting patients first and fostering a community that encourages innovation and success. Our Staff Networks are designed to promote inclusivity, and we offer support for new team members to help them integrate smoothly.

We treat our patients and staff with compassion and empathy, ensuring that we meet their needs effectively. Our extensive Wellbeing Programme is designed to support staff, including flexible working arrangements to promote a healthy work-life balance.

As a university trust and a leader in healthcare research, we prioritize learning and development, providing opportunities for growth throughout your career with us. We hope that by choosing University Hospitals Sussex, you are embarking on a fulfilling career where your contributions are recognized and valued.

We look forward to welcoming you to our team.

Job Duties

- Serve as the primary contact for the pathology department, providing front-facing reception services and managing incoming calls.

- Deliver test results via telephone and written communication, ensuring timely delivery while handling sensitive information with care.

- Coordinate patient appointments and manage specimen collections, liaising with relevant parties as necessary.

- Oversee and prioritize samples awaiting analysis, ensuring efficient workflow.

- Maintain visitor logs and issue identification badges for external visitors.

- Input patient data, test results, and sample information into pathology databases.

- Perform additional administrative tasks as required, including dispatching pathology reports and maintaining departmental supplies.

- Participate in quality management initiatives within the laboratory.

Laboratory Support Responsibilities:

- Conduct routine maintenance on laboratory analyzers to ensure proper functionality.

- Perform preliminary checks on samples to confirm identification and suitability for testing.

- Engage in basic analytical tasks, including quality control sample analysis.

- Assist in the referral of samples to external laboratories as needed.

- Prepare reagents and laboratory solutions as required.

- Manage clinical samples, addressing issues such as labeling errors or missing information.

- Conduct initial screenings of routine samples as appropriate.

- Report and escalate any sample discrepancies or anomalies to the relevant personnel.

Please refer to the full Job Description and Person Specification for comprehensive details.

Qualifications

Essential

  • NVQ Level 3 or equivalent qualification.

Experience

Essential

  • Experience in a Blood Sciences laboratory setting.

Scientific Knowledge

Essential

  • Understanding of medical terminology and biomedical investigations.

Communication Skills

Essential

  • Proven effective communication abilities.

Planning and Organizational Skills

Essential

  • Strong time management capabilities.

IT Skills

Essential

  • Basic IT skills for data entry into Pathology LIMS.

Equality, Diversity, and Inclusion

Essential

  • Evidence of personal development in understanding equality issues.
  • Demonstrated commitment to promoting diversity in previous roles.

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