Assistant Property Manager

7 days ago


Leicester, Leicester, United Kingdom Ritz Recruitment Full time
About the Role

We are seeking an experienced Assistant Operations Manager to join our team at Ritz Recruitment. As a key member of our property management team, you will be responsible for delivering exceptional resident experiences, ensuring compliance, and driving sales and marketing efforts.

Key Responsibilities
  • Deliver high-quality resident experiences, ensuring a safe and welcoming environment
  • Manage and maintain the physical appearance of properties to the highest standard
  • Develop and implement strategies to fill properties year-round, with residents who want to stay year after year
  • Lead by example, demonstrating a personal desire for high levels of service in all interactions
  • Work closely with stakeholders, third-party contractors, and universities to understand and meet customer needs
  • Support team members with rebooking, sales, events, compliance, safety, and welfare
  • Manage certain onsite departments and lead the management of the property
  • Make judgment calls when necessary, working with available information to drive decision-making
Requirements
  • Experience as an Assistant Manager or Manager in student accommodation, BTR, hotels, or leisure industries
  • First-class customer service and administration skills
  • Excellent man management skills and ability to lead by example
  • Resilience and ability to make tough decisions
  • Self-starter with ability to manage change
About Us

Ritz Recruitment is a leading employment agency, dedicated to providing exceptional recruitment solutions to our clients. We are passionate about delivering high-quality services and building long-term relationships with our clients and candidates.



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