Executive and Engagement Officer

4 days ago

Brasted, Kent, United Kingdom Russell Publishing Full time

{"h2": "Client Services Executive", "p": "At Russell Publishing, we are seeking a highly skilled Client Services Executive to join our team. This role will involve working closely with clients and internal teams to ensure the effective delivery of client campaigns. The ideal candidate will have 1-2 years' experience working in customer services, ad operations, or a customer-facing administrative environment.", "ul": [{"li": "Strong communication, customer service, and relationship building skills"}, {"li": "Ability to process large campaign order volumes and data quickly and accurately"}], "h3": "Key Responsibilities:", "ul": [{"li": "Process all orders accurately and efficiently using in-house systems and CRM"}, {"li": "Liaise with content, production, sales, and marketing teams to ensure timely acquisition of campaign collateral"}, {"li": "Produce reports on campaign results for digital media offerings"}], "h3": "Requirements:", "ul": [{"li": "1-2 years' experience in customer services, ad operations, or a customer-facing administrative environment"}, {"li": "Experience of client services and account management processes"}, {"li": "Exceptional organisational and planning skills with flexibility to adapt to changes"}, {"li": "Strong Excel skills, including the ability to produce reports"}, {"li": "IT skills in Microsoft Office, including Word and Excel"}, {"li": "Understanding of CRM systems"}], "h3": "About Us:", "p": "Russell Publishing is a leading multimedia company delivering business content, insights, and events worldwide across 6 brands. We pride ourselves on putting our people first, enabling innovation within our service and product, and continuous improvement - personally, professionally, and across our services.", "h3": "What We Offer:", "ul": [{"li": "Hybrid working policy with the ability to work from home up to 3 days per week"}, {"li": "Pension contribution"}, {"li": "Free car parking"}, {"li": "Benefits platform with discounts, wellness, and engagement tools"}, {"li": "Company events"}]}

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