Claims Consultant

2 months ago

London, Greater London, United Kingdom Lockton Companies Full time

An exceptional opportunity has arisen for a seasoned Risk Management Specialist to join Lockton's Global Real Estate and Construction team in a newly created role.

We are seeking an experienced Insurance Claims Professional with in-depth knowledge of commercial property claims to join our integrated division of risk management and insurance professionals, supporting clients in the validation, preparation, and progression of large and complex claims.

Key responsibilities:

  • Managing large and complex claims for clients, demonstrating the value of Lockton's risk management services
  • Managing client expectations throughout the claims process
  • Supporting clients immediately post-loss occurrence
  • Collating information from clients/stakeholders, calculating their losses, and presenting them to loss adjusters
  • Securing agreement from clients to earn fees for the preparation of their claims
  • Supporting the Lockton risk management community with advice regarding technical issues
  • Attending/leading claims meetings with clients, loss adjusters, and insurers
  • Thoroughly understanding policy wording and coverage afforded to clients
  • Supporting the development of colleagues and team members by imparting knowledge, skills, and experience
  • Identifying and developing alternative revenue streams for risk management-related activities, aligning with clients' interests and requirements
  • Excellent knowledge of commercial property claims is essential
  • Sound understanding of London Market Real Estate is desirable
  • Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company
  • Ability to communicate effectively and professionally
  • Ability to manage time, prioritize, and ensure that deadlines are met without compromising quality
  • Willingness to travel within the UK and through Europe, if required

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