Claims Consultant
7 days ago
Unlock Your Potential in Claims Consultancy
We are seeking an experienced Claims professional to join our Global Real Estate and Construction team at Lockton Companies. As a Claims Consultant, you will play a crucial role in supporting clients in the validation, preparation, and progression of large and complex claims.
Key Responsibilities:
- Manage large and complex claims for clients, demonstrating the value of Lockton's Claims Consultancy proposition.
- Manage client expectations throughout the claims process, ensuring seamless communication and timely resolution.
- Support clients immediately post-loss occurrence, providing expert guidance and advice.
- Collate information from clients/stakeholders, calculate losses, and present them to loss adjusters, ensuring accuracy and attention to detail.
- Secure agreement from clients to earn fees for the preparation of their claims, fostering strong relationships and trust.
- Support the Lockton claims community with advice on technical issues, sharing knowledge and expertise.
- Attend and lead claims meetings with clients, loss adjusters, and insurers, effectively communicating and negotiating.
- Thoroughly understand policy wording and coverage afforded to clients, ensuring a deep understanding of their needs.
- Support the development of colleagues and team members by imparting knowledge, skills, and experience, promoting a culture of growth and learning.
- Identify and develop alternative revenue streams for claims-related activities, aligning with clients' interests and requirements.
- Excellent knowledge of commercial property claims is essential, with a sound understanding of London Market Real Estate desirable.
- Ability to communicate effectively and professionally, with excellent time management and prioritization skills.
- Willingness to travel within the UK and Europe, if required, to support clients and attend meetings.
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