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Workshop Operations Manager
2 months ago
We are seeking a skilled Workshop Manager to lead our technical team at our busy site in Coventry. As a key member of our team, you will be responsible for ensuring the highest technical and quality standards are met, driving innovation and improvement to minimize vehicle downtime, and delivering on our service commitment to customers.
About the Role- Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused MVT and workshop team that complies with the highest technical and quality standards.
- Drive innovation and improvement to minimize vehicle downtime and deliver on our service commitment to customers.
- Develop a clear career development pathway and support the professional development of your team through in-house and industry-recognized training.
- Work in a forward-thinking, modern workshop environment equipped with the latest technology and manufacturer-specific diagnostic tools, where a zero-tolerance safety culture is our priority.
- Service world-renowned automotive brands including Ford, Mercedes, Vauxhall & Peugeot.
- A qualified technical expert (level 3 NVQ or City and Guilds in Light Maintenance) with a solid workshop management background.
- A common-sense business approach, knowing what makes a great workshop and how to maximize efficiencies and opportunities to produce outstanding results.
- A people person, caring about your team and understanding that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- A natural coach, loving to share your knowledge with others and seeing a colleague you have supported doing well.
- A passion for customer service, understanding what is important to your customers and suppliers.
We are Northgate Vehicle Hire, the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organizations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We offer a supportive environment, development opportunities, and long-term security, allowing you to unlock your potential in an industry-leading business.
