Lead Engagement Manager

4 days ago

London, Greater London, United Kingdom University of Bristol Full time
About the Role

The University of Bristol is seeking a highly skilled and experienced professional to lead our newly formed Engagement Team in Library Services. As the Head of Engagement, you will be responsible for promoting and marketing the Library's services, and developing sustainable engagement with students and communities across the University, the City, and beyond.

The successful candidate will have a postgraduate qualification in library, information management, archives, or museums, or extensive professional experience working in libraries, archives, museums, or other educational or cultural programming contexts.

Key Responsibilities
  • Provide leadership for a team of engagement managers and take an active role in the development of professional practice to deliver a user-centered approach to engagement.
  • Work collaboratively with a broad range of library services staff and user communities to understand user requirements and plan, deliver, and co-produce engagement that creates meaningful and measurable change in services, facilities, and activities.
  • Lead on designing and organizing research into the user experience to understand student needs relating to the Library's services.
  • Balance the need for internal (student) and external (civic) facing provision of services within the resources available and respond to the changing Higher Education environment.
  • Prepare business cases and funding applications to maximize opportunities and ensure activities are sustainable.
Requirements
  • A collaborative leader with a desire to develop and deliver a high-quality, inclusive, and innovative service to a broad range of users.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Experience of working in a leadership role, with a track record of delivering successful projects and initiatives.
  • Ability to think creatively and develop innovative solutions to complex problems.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

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