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Receptionist - Customer Service Expert
2 months ago
About the Role
We are seeking a skilled Receptionist to provide a polite, friendly, and professional reception service to our location. As a key member of our team, you will be the first point of contact for visitors and will play a vital role in supporting our residents and colleagues.
Key Responsibilities
- Provide exceptional customer service to residents, visitors, and colleagues
- Manage the front desk and reception area, ensuring a welcoming and organized environment
- Act as a liaison between residents, colleagues, and external partners
- Process and manage correspondence, emails, and other communications
- Maintain accurate records and reports as required
What We Offer
As a Receptionist at Anchor, you will have the opportunity to work in a dynamic and supportive environment. We offer a range of benefits, including:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A chance to work with a leading provider of care and housing for older people
- A collaborative and inclusive work environment
About Anchor
Anchor is England's largest not-for-profit provider of care and housing for older people. Our mission is to transform housing and care so that everyone can have a home where they love living in later life. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.