Field Service Engineer

11 hours ago


London, Greater London, United Kingdom NEC Software Solutions Full time
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at NEC Software Solutions. As a Field Service Engineer, you will be responsible for providing technical support to our customers, ensuring that our mobilising systems are running smoothly and efficiently.

Key Responsibilities:
  • Resolve and report on various mobilising issues, including installing, configuring, and troubleshooting systems.
  • Provide technical support to customers, including Windows operating systems and hardware support knowledge of printers, touch screens, and UPS.
  • Join a call-out rota shared between engineers, providing on-call support 24/7.
Requirements:
  • 3+ years of experience in a support role in a fast-paced organisation.
  • Experience in fault finding and fixing of mobilising devices.
  • Full, clean driving licence essential.
  • Experience of maintaining and resolving printer issues.
  • Strong PC applications skills and experience of rolling out devices within strict deadlines.
  • Knowledge of networking topologies.
What We Offer:
  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
  • A Group Pension Plan.
  • A selection of flexible benefits to suit your individual needs.

We pride ourselves on offering an excellent benefits package and a supportive work environment. If you are a motivated and experienced Field Service Engineer looking for a new challenge, please apply today.



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