Fire Detection Operations Manager
1 week ago
Location: Central London
Job Summary:
We are seeking a highly skilled Fire Detection Operations Manager to lead our Fire Detection team and drive service delivery excellence. As a key member of our H&K Fire Engineering team, you will be responsible for ensuring that client SLAs are met and the Fire Detection service department operates efficiently and in line with company standards.
Key Responsibilities:
- Develop and implement strategies to improve service delivery and meet client expectations.
- Lead and manage the Fire Detection team to achieve departmental goals and objectives.
- Collaborate with cross-functional teams to ensure seamless service delivery and alignment with company standards.
- Monitor and analyze service delivery metrics to identify areas for improvement.
- Develop and maintain relationships with clients to ensure their needs are met and expectations are exceeded.
Requirements:
- Proven experience in fire systems and service delivery.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of fire safety regulations and standards.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Collaborative team culture.
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