Assistant Manager

2 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Sodexo Full time
Job Overview

Sodexo Energy and Resources is seeking an experienced Facilities Management professional to join our team as an Assistant Manager at the ConocoPhillips site in Stockton on Tees.

Main Responsibilities
  • Client Management: Assist with the management of the onsite client and Sodexo services and teams to deliver the agreed Service Level Agreements (SLAs) and standards, acting as a Sodexo representative on site.
  • Team Leadership: Provide direction and expertise to the operating areas by promoting Sodexo strategies and best business practices to uphold the company mission values.
  • Compliance and Risk Management: Ensure legislative and statutory compliance to company policies and procedures are embedded and adhered to, and operational deadlines are met.
  • Team Development: Lead, develop, manage, and motivate the onsite teams to the agreed standards, ensuring the client receives services of the highest quality.
  • Business Development: Support the General Manager in the development of business strategies in line with current and emerging client needs.
  • Site Development: Contribute to and maintain site development plans, as well as supporting the change management process and associated Service Level Agreements, ensuring risks are mitigated.
  • Innovation and Continuous Improvement: Drive innovation and continuous improvement of people, systems, processes, and service.
  • Workforce Planning: Responsibility for workforce planning within the area, ensuring that adequate cover is provided for absence of team members.
  • Communication: Ensure that there is effective two-way communication to all levels of staff within the area, including team briefings and company and client objectives, and values are communicated.
  • Health and Safety: Ensure that health and safety standards are understood and delivered across all of the area's operations, including any agency staff and all employees from their first date working on site.
Requirements
  • Experience: Previous experience in leading a large team of cleaning professionals within an FM multi-site environment.
  • Relationship-Building Skills: Strong relationship-building skills and commitment to service excellence.
  • Health and Safety Knowledge: Knowledge and a passion for Health and Safety are essential, as is the ability to communicate and influence the team to adhere to the Health and Safety regulations.
  • Driving License: A UK driving license is essential.
  • Communication Skills: Excellent communication skills.
  • Literacy and Numeracy Skills: Good literacy and numeracy skills.
  • Computer Literacy: Computer literacy.
What We Offer
  • Salary: A salary of between £30,000 and £32,000.
  • Benefits: Access to our extensive benefits package, including a contributory pension scheme, free parking, a buy and sell holiday scheme, volunteering days, and numerous voluntary benefits.


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