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Account Director

2 months ago

London, Greater London, United Kingdom Uncovered Group Full time
About Uncovered Group

Uncovered Group is a London-based social-first creative agency founded in 2017. Our agency is built on the principles of social media and online audience understanding.

The Role

We are seeking an experienced Account Director to join our team and take on account management responsibilities. As an Account Director, you will be responsible for managing client relationships and guiding account personnel.

Key Responsibilities
  • Client Relationship Management
    • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
    • Identify opportunities to upsell and cross-sell services to clients.
  • Account Management
    • Oversee the management of client accounts, including budget planning and activity coordination.
    • Set goals and objectives for account staff and provide feedback and guidance to ensure they meet their targets.
  • Leadership and Team Management
    • Lead and motivate a team of account managers and staff to achieve their best performance.
    • Provide coaching and development opportunities to help team members grow in their roles.
  • Business Development
    • Identify new business opportunities and develop strategies to pursue them.
    • Build relationships with key stakeholders and decision-makers to drive business growth.
Requirements
  • Experience
    • Proven experience as an Account Director or similar role in a creative agency or marketing firm.
  • Skills
    • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and team members.
    • Strong leadership and management skills with the ability to motivate and develop a team.
    • Ability to think strategically and develop business growth opportunities.
What We Offer
  • Hybrid Working
    • Flexible working hours and the option to work from home on Mondays and Fridays.
  • Benefits
    • 27 days holiday + birthday off after 1 year with the company.
    • Cycle to work scheme.
    • Eye care allowance.