Executive Director of Operations

2 weeks ago

London, Greater London, United Kingdom PMR Full time

Job Title: Executive Director of Operations

Company: PMR

Job Type: Full time, Permanent

Location: Flexible Workspace

Salary: £39,000 - £43,000 plus up to £12k bonus

About the Company:

PMR creates beautiful, flexible workspaces that provide hotel-style hospitality and members' club-like service. They've taken the best of serviced offices, coworking, high-end hotels, and hospitality, plus a splash of design agency and architectural practice.

About the Role:

The Executive Director of Operations is responsible for all aspects of managing the site and the experience of members. The role involves challenging the existing operation and implementing new opportunities to deliver best-in-class hospitality.

Key Responsibilities:

General Operations

  • Ensure the site is always effectively managed and staffed to the correct levels, managing the efficient day-to-day operation of the site.
  • Responsible for monitoring daily pre and post-opening procedure standards (setup and clean-up).
  • Communicate and reinforce all company standards, policies, and procedures.
  • Have in-depth understanding of all FOH procedures, processes, and IT systems used to manage members, operations, and the building.
  • Responsible for overseeing stock control, ordering, and deliveries.
  • Oversee housekeeping, florists, laundry, and dry cleaning, catering, business support services, maintenance, personal trainers, massage therapists, etc., and coordinate members' use of all such services.
  • Keep all informational databases always updated.

Finance and Administration

  • Adhere to budgetary and expenditure constraints.
  • Responsible for overseeing the ordering of all goods and services, in line with budget control.
  • Have a good understanding of the site management accounts, attend monthly financial meetings, and account for discrepancies.
  • Responsible for the achievement and maintenance of Gross Profit Margin targets.

Leadership and Management

  • To encourage morale and performance with hospitality-focused service.
  • Delegate effectively to staff, ensuring that they are given the opportunity to progress in their roles, including completing appraisals.
  • Ensure good communication with all staff by holding regular staff meetings to update on issues, forthcoming events, and any news for the coming weeks.
  • Ensure that the staff comply with all legislation regarding Health & Safety, Fire Safety, and licensing laws.
  • Working closely with the Marketing department.

Security, Health & Safety, Maintenance

  • Ensure that all legislative training is completed.
  • Adhere to Health & Safety requirements and regulations within the workplace.
  • Conduct monthly H&S meetings and internal audits.

Members and Culture

  • Developing and maintaining interpersonal relationships with colleagues and members.
  • Fostering a professional and productive work environment, by having knowledge of members and their business needs; aiding, networking, and generally going above and beyond to ensure a positive experience for all members.
  • Conduct viewings with potential members and assist the Sales team with sales process.
  • Be proactive with events programme, assisted by events team.
  • Lead on culture and partnerships through meaningful connections within the network.
  • Manage members on-boarding and off-boarding process.

Requirements:

3+ years' experience as a Manager in the hospitality, retail, or coworking industry.

Highly skilled verbal and writing communication skills.

Good organisation skills and dedication to completing projects in a timely manner.

  • Executive Director, Parks and Visitor Services

    2 weeks ago

    London, Greater London, United Kingdom Executive Full time

    About the RoleThe Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key ResponsibilitiesContribute to the strategic direction...

  • Executive Director, Parks and Visitor Services

    2 weeks ago

    London, Greater London, United Kingdom Executive Full time

    About the RoleThe Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key ResponsibilitiesContribute to the strategic direction...

  • Executive Director

    2 weeks ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    About the RoleHyperion Executive Search is pleased to be retained by a leading Charge Point Operator to appoint their new Non-Executive Chair.The CompanyOur Client is a dynamic and rapidly growing company operating in the electric vehicle (EV) charging infrastructure sector. Founded in 2017, the company provides comprehensive solutions for the installation,...

  • Executive Director

    2 weeks ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    About the RoleHyperion Executive Search is pleased to be retained by a leading Charge Point Operator to appoint their new Non-Executive Chair.The CompanyOur Client is a dynamic and rapidly growing company operating in the electric vehicle (EV) charging infrastructure sector. Founded in 2017, the company provides comprehensive solutions for the installation,...

  • Executive Director

    3 days ago

    London, Greater London, United Kingdom House of Lords Full time

    Non-Executive Director - Information and Digital BoardWe are seeking a highly skilled Non-Executive Director to join our Information and Digital Board at the House of Lords. The successful candidate will play a crucial role in shaping the Information and Digital Strategy for Parliament and ensuring its effective delivery.About the RoleThe Information and...

  • Executive Director

    3 days ago

    London, Greater London, United Kingdom House of Lords Full time

    Non-Executive Director - Information and Digital BoardWe are seeking a highly skilled Non-Executive Director to join our Information and Digital Board at the House of Lords. The successful candidate will play a crucial role in shaping the Information and Digital Strategy for Parliament and ensuring its effective delivery.About the RoleThe Information and...

  • Executive Director, Parks and Visitor Services

    5 days ago

    London, Greater London, United Kingdom Executive Full time

    About the RoleThe Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key ResponsibilitiesContribute to the strategic direction...

  • Executive Director, Parks and Visitor Services

    5 days ago

    London, Greater London, United Kingdom Executive Full time

    About the RoleThe Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key ResponsibilitiesContribute to the strategic direction...

  • Executive Director

    3 weeks ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    Hyperion Executive Search is pleased to be retained by a leading Charge Point Operator to appoint their new Non-Executive Chair.About the CompanyOur client is a dynamic and rapidly growing company operating in the electric vehicle (EV) charging infrastructure sector. Founded in 2017, the company provides comprehensive solutions for the installation,...

  • Executive Director

    2 weeks ago

    London, Greater London, United Kingdom Hyperion Executive Search Full time

    Hyperion Executive Search is pleased to be retained by a leading Charge Point Operator to appoint their new Non-Executive Chair.About the CompanyOur client is a dynamic and rapidly growing company operating in the electric vehicle (EV) charging infrastructure sector. Founded in 2017, the company provides comprehensive solutions for the installation,...

  • Executive Director of Operations

    3 weeks ago

    London, Greater London, United Kingdom ILLUME RECRUITMENT Full time

    Executive Director of Operations - Contract CateringI am currently seeking an experienced Executive Director of Operations for a private boarding school in Surrey. My client is a leading independent Education Caterer and is looking for a dynamic Executive Director of Operations to join their team.The kitchen caters for approximately 750 people a day over a...

  • Executive Director of Operations

    3 weeks ago

    London, Greater London, United Kingdom ILLUME RECRUITMENT Full time

    Executive Director of Operations - Contract CateringI am currently seeking an experienced Executive Director of Operations for a private boarding school in Surrey. My client is a leading independent Education Caterer and is looking for a dynamic Executive Director of Operations to join their team.The kitchen caters for approximately 750 people a day over a...

  • Executive Director of Business Development

    3 weeks ago

    London, Greater London, United Kingdom Executive Talent Full time

    Job DescriptionExecutive Director of Business DevelopmentWe are seeking an experienced Executive Director of Business Development to join our team at Executive Talent. As a key member of our leadership team, you will be responsible for driving business growth and expansion through strategic partnerships and business development initiatives.About the RoleThe...

  • Executive Director of Business Development

    3 weeks ago

    London, Greater London, United Kingdom Executive Talent Full time

    Job Title: Executive Director of Business DevelopmentJob Summary:We are seeking an experienced Executive Director of Business Development to join our team at Executive Talent. As an Executive Director of Business Development, you will be responsible for leading our business development efforts and driving growth through strategic partnerships and client...

  • Executive Director of Business Development

    3 weeks ago

    London, Greater London, United Kingdom Executive Talent Full time

    Job Title: Executive Director of Business DevelopmentJob Summary:We are seeking an experienced Executive Director of Business Development to join our team at Executive Talent. As an Executive Director of Business Development, you will be responsible for leading our business development efforts and driving growth through strategic partnerships and client...

  • Transport Operations Executive

    1 month ago

    London, Greater London, United Kingdom Page Executive Full time

    This position seeks a Director of Transport Operations who will manage and enhance all facets of logistics operations within the transport and distribution sector. The ideal candidate will focus on boosting operational efficiency, elevating customer satisfaction, and achieving corporate goals.Client OverviewOur client is a prominent consolidator in the...

  • Executive Director of Operations

    2 weeks ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time

    Executive Director of Operations - Future Operations Director £110k - £130,000Position: Site Director DesignateOur client is a well-established and financially stable leisure hospitality business with a great reputation and an exciting future. They are looking ahead for this critical role.They are seeking an Executive Director of Operations – Future...

  • Executive Director of Operations

    2 weeks ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time

    Executive Director of Operations - Future Operations Director £110k - £130,000Position: Site Director DesignateOur client is a well-established and financially stable leisure hospitality business with a great reputation and an exciting future. They are looking ahead for this critical role.They are seeking an Executive Director of Operations – Future...

  • Director of Agricultural Operations

    1 month ago

    London, Greater London, United Kingdom De Lacy Executive Full time

    Position Overview:We are seeking a seasoned professional for the role of Managing Director, ideally suited for those with a background as a General Manager, Commercial Director, or similar leadership positions. This opportunity is within a reputable organization known for its commitment to stability and long-term growth.Company Profile:This organization is...

  • Director of Agricultural Operations

    1 month ago

    London, Greater London, United Kingdom De Lacy Executive Full time

    Position Overview:We are seeking a seasoned Managing Director with a robust background in agricultural management. This role is ideal for individuals who have excelled as General Managers or Commercial Directors and are now looking for a stable, long-term position within a reputable organization.Company Profile:This organization is a leading player in the...