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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Village Hotels Full time

About Us

Village Hotels is a leading hospitality company that prides itself on delivering exceptional customer experiences. We are passionate about creating a welcoming environment where our guests feel valued and cared for.

Job Summary

We are seeking a skilled Barista to join our team at Village Hotels. As a Barista, you will be responsible for providing high-quality beverages and products to our customers, while creating a warm and inviting atmosphere in our stores.

Key Responsibilities

  • Prepare and serve high-quality beverages and food items to our customers
  • Maintain a clean and organized store environment, adhering to health and safety standards
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
  • Work collaboratively with other team members to achieve sales targets and provide a seamless customer experience
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • Opportunities for career advancement and professional growth
  • A range of employee benefits, including discounts on food and drink, leisure activities, and more

Requirements

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
  • Availability to work a variety of shifts, including evenings and weekends

What We're Looking For

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences. If you have a strong work ethic, a positive attitude, and a desire to learn and grow with our company, we encourage you to apply for this exciting opportunity.