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Payroll Process Optimization Specialist

2 months ago


Surrey, United Kingdom ISS Full time

Job Summary

The Payroll Delivery Team Leader will play a crucial role in monitoring all input and control activities, identifying areas for improvement, and implementing best practices to optimize payroll processes.

Key Responsibilities

  • Manage and supervise a team of Payroll Coordinators, maintaining strong working relationships with the wider operational team responsible for time and attendance input.
  • Maintain a strong high-performing team through effective recruiting, training, coaching, team building, performance management, and resource planning.
  • Demonstrate a hands-on approach to problem-solving and team support.
  • Support the Payroll Delivery Manager – Salaried and O&P with tasks as necessary to deliver a compliant, accurate, and timely payroll.
  • Responsible for more complex administration tasks, such as advances, loan deductions, and TUPE loads.
  • Complete second-level output control checks of the salaried monthly payroll in line with the control framework.
  • Help to manage the third-party payroll provider SDWorx to ensure the payroll is processed in line with contractual SLAs and KPIs.

Professional and Personal Competencies/Qualifications

  • Payroll experience.
  • Advanced knowledge of Microsoft Excel.
  • Experience of working with a salaried monthly payroll.
  • Experience of managing internal and external stakeholders.
  • Proficient in relevant IT platforms.
  • Experience of working with both in-house and outsourced payroll environments.
  • Solid UK legislation knowledge.
  • Strong understanding of GDPR and data privacy requirements.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organization with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference.

ISS is proud to be a diverse and inclusive employer.

We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.