Service Charge Specialist

3 weeks ago

Trafford, United Kingdom L&Q Full time

Job Summary:

L&Q is seeking a highly skilled Service Charge Specialist to join their dedicated team. As a key member of the team, you will play a crucial role in maximizing the recovery of service charge expenditures for designated estates.

Key Responsibilities:

  • Liaise with managing agents to ensure accurate and timely service charge calculations.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Ensure compliance with service charge legislation and financial accounting principles.
  • Develop and maintain strong relationships with customers, stakeholders, and internal teams.
  • Prioritize tasks effectively and meet deadlines to ensure seamless service delivery.

Requirements:

  • Thorough knowledge of service charge legislation and financial accounting principles.
  • Outstanding customer service skills with experience in complaint resolution.
  • Strong problem-solving skills and sound judgment capabilities.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About L&Q:

L&Q is a leading provider of affordable housing and community regeneration. We are committed to creating neighborhoods that everyone can be proud of, and we are seeking talented individuals to join our team in achieving this vision.

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