IT Operations Manager
6 days ago
Role: IT Service Manager
Location: ITIL, SQL, IT Operations
Digital Waffle is seeking an experienced IT Team Lead to oversee the day-to-day management of our SaaS operations team.
Key Responsibilities:- Operational Management: Oversee the management of the SaaS infrastructure, optimizing performance, availability, and security.
- Financial Management: Manage the SaaS environment budget, identifying cost reductions and maximizing return on investment.
- Strategic Planning: Develop and implement strategies to enhance the efficiency and effectiveness of SaaS operations.
- Compliance and Risk: Ensure adherence to security, governance, and compliance standards.
Requirements:
- Proven experience in managing IT operations within a SaaS environment.
- Strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking.
- Experience with ITIL frameworks.
- Project management qualifications.
- Azure, AWS).
If you are a results-oriented individual with a strong technical background and a passion for delivering exceptional service, please apply now.
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