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IT Operations Manager
2 months ago
Role Overview
At Digital Waffle, we are seeking an experienced IT Operations Manager to lead and develop our client's SaaS operations team. This is a critical role that requires a strong technical background, excellent leadership skills, and a passion for delivering exceptional service.
Key Responsibilities
- Operational Management: Oversee the day-to-day management of the SaaS infrastructure, ensuring optimal performance, availability, and security.
- Financial Management: Manage the SaaS environment budget, identifying cost reductions and maximizing return on investment.
- Strategic Planning: Develop and implement strategies to enhance the efficiency and effectiveness of SaaS operations.
- Compliance and Risk: Ensure adherence to security, governance, and compliance standards.
Requirements
- Proven experience in managing IT operations within a SaaS environment.
- Strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking.
- Experience with ITIL frameworks.
- Project management qualifications.
- Familiarity with cloud platforms such as Azure and AWS.
What We Offer
As an IT Operations Manager at Digital Waffle, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our clients. If you are a results-oriented individual with a strong technical background and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
