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Service Technician/Engineer

2 months ago


North East Glasgow, United Kingdom NES Fircroft Full time

Job Summary

NES Fircroft is seeking a highly skilled Service Technician/Engineer to join our Field Operations team in Aberdeen. As a key member of our team, you will be responsible for providing expert technical support to our customers worldwide.

Key Responsibilities

  • Provide on-site technical support and advice to customers on the operation of NES Fircroft equipment, software, and systems.
  • Deliver high-quality technical reports and documentation for each assignment.
  • Act as the NES Fircroft focal point on site, communicating accurate information in a professional manner.
  • Assist in pre-Factory Acceptance Tests (FAT), FAT tests, and software testing and validation.
  • Review reported malfunctions and identify/analyze any undesirable trends to make recommendations on findings.
  • Maintain regular communication with the onshore services team while on assignment and on field break.
  • Arrange all travel to/from assignments as required.
  • Submit documented expenses for each project accurately in a timely manner.
  • Ensure all training is completed in a timely manner.
  • Participate in and have input to risk assessment, Safe Job Analysis (SJA), and HSE observation systems.
  • Ability and willingness to travel internationally for sustained durations at short notice.
  • Subscribe to, and comply with, NES Fircroft HSSE guidelines, ensuring Just Rules are applied as a minimum standard of working.
  • Participate in the continuous improvement of processes and procedures relevant to the job role.

Requirements

  • HNC or VQ Level 3 in a relevant electrical or electronics discipline.
  • Experience in a Services environment is essential.
  • Experience in BOP Control Systems is preferred.
  • Strong knowledge of UNIX-based Operating Systems.
  • Strong foundation of basic networking concepts.
  • CompEx 01-04 certification.
  • Ability to read and interpret electrical schematics.
  • Ability and willingness to travel domestically and internationally for sustained durations and with short notice.
  • Be self-motivated to work on own initiative and be prepared to project manage on location as and when required.
  • Function effectively under pressure to meet deadlines.
  • Excellent verbal and written communication skills (English).
  • Excellent organizational and prioritization skills.
  • Excellent team working skills with ability to work effectively with different cultures.