Retail Store Manager

2 months ago


Kingston upon Thames, Greater London, United Kingdom Virgin Media Full time
About the Role

We are seeking an experienced Store Manager to join our team at Virgin Media O2. As an Assistant Store Manager, you will play a key role in driving retail excellence and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and develop a high-performing team of retail professionals to achieve sales and customer service targets.
  • Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless execution of business initiatives and promotions.
  • Monitor and analyze sales performance, customer feedback, and market trends to inform business decisions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Proven experience in a retail leadership role, with a track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and sales performance.
  • Experience with sales analytics and performance metrics, with the ability to interpret and act on data insights.
What We Offer

As a Store Manager at Virgin Media O2, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are committed to creating a diverse and inclusive workplace culture that values and respects the contributions of all employees. If you are a motivated and results-driven individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.


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