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Customer Service Representative

2 months ago

Sevenoaks, Kent, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Overview

Lidl is a dynamic and fast-paced retail environment where no two shifts are the same. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner
  • Efficiently manage stock levels, restock shelves, and maintain a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

What We Offer

  • Competitive hourly pay rate with opportunities for overtime and bonuses
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and inclusive work environment with a focus on teamwork and collaboration

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Basic math skills and accuracy with handling cash and credit card transactions

Why Join Lidl?

Lidl is a leading international retailer with a strong commitment to quality, innovation, and customer satisfaction. As a Customer Assistant, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service and driving business success.

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