Customer Service Representative

4 weeks ago


Sevenoaks, Kent, United Kingdom Office Angels Full time
Office Angels is seeking a Customer Service Executive to provide exceptional customer support in a fast-paced and dynamic environment. As a key member of our team, you will play a vital role in ensuring that all customers and staff receive outstanding service.

Key Responsibilities:

* Provide proactive reports to staff and management, keeping them informed of important information.
* Understand and appreciate individual requirements of key accounts, building and maintaining excellent relationships.
* Accurately input data into systems and spreadsheets to ensure accurate record-keeping.
* Ensure timely delivery of orders by proactively monitoring courier services and utilising available resources.
* Resolve customer and staff delivery queries quickly and efficiently.

Requirements:

* Passionate and customer-focused individual with excellent communication skills.
* Ability to work in a team environment and maintain strong rapport with key accounts.
* Proficient in administrative tasks and data entry.
* Strong problem-solving skills and ability to work under pressure.

If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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