Customer Service Representative
4 weeks ago
Key Responsibilities:
* Provide proactive reports to staff and management, keeping them informed of important information.
* Understand and appreciate individual requirements of key accounts, building and maintaining excellent relationships.
* Accurately input data into systems and spreadsheets to ensure accurate record-keeping.
* Ensure timely delivery of orders by proactively monitoring courier services and utilising available resources.
* Resolve customer and staff delivery queries quickly and efficiently.
Requirements:
* Passionate and customer-focused individual with excellent communication skills.
* Ability to work in a team environment and maintain strong rapport with key accounts.
* Proficient in administrative tasks and data entry.
* Strong problem-solving skills and ability to work under pressure.
If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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