Customer Service Representative

4 weeks ago


Sevenoaks, Kent, United Kingdom John Lewis Partnership Full time
Job Summary:

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. This will involve working collaboratively with colleagues to maintain a clean and welcoming store environment, as well as providing support with food preparation and sales.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Assist with food preparation, including food handling and presentation.
  • Support sales efforts by maintaining a high level of product knowledge and making recommendations to customers.
  • Contribute to a positive and inclusive team environment, working collaboratively with colleagues to achieve sales targets and maintain store standards.

Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Basic food preparation skills and knowledge of food safety procedures.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

Benefits:
  • Competitive hourly rate of £11.55.
  • Opportunities for career development and progression within the company.
  • Access to exclusive staff discounts and benefits.


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