Current jobs related to Technical Helpdesk Specialist - Bellshill, North Lanarkshire - Kick ICT Group Ltd
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Technical Helpdesk Specialist
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues reported...
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Technical Helpdesk Specialist
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Specialist to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues reported...
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Technical Helpdesk Specialist
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced 2nd Line Technical Helpdesk Consultant to join our team at Kick ICT Group Ltd. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, resolving complex technical issues, and working collaboratively with our internal teams to...
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Technical Helpdesk Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced 2nd Line Technical Helpdesk Consultant to join our team at Kick ICT Group Ltd. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, resolving complex technical issues, and working collaboratively with our internal teams to...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Helpdesk Consultant 2nd Line to join our team at Kick ICT Group Ltd. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in providing technical support to our customers and ensuring that their IT issues are resolved efficiently and effectively.Key...
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Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Helpdesk Consultant 2nd Line to join our team at Kick ICT Group Ltd. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in providing technical support to our customers and ensuring that their IT issues are resolved efficiently and effectively.Key...
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2nd Line Technical Support Specialist
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Bellshill, North Lanarkshire, United Kingdom RM Education Limited Full timeJob Title: 2nd Line Technical Support SpecialistJob Summary:We are seeking a skilled 2nd Line Technical Support Specialist to join our team in the RM Assessment division. As a Helpdesk Engineer, you will provide 2nd line software support in the RM Results business, at the heart of educational assessment.Key Responsibilities:* Provide 2nd line software...
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Technical Support Specialist
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Helpdesk Consultant to join our team at Kick ICT Group Ltd. As a key member of our technical support team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesRespond to and resolve technical issues reported by customers in a timely and...
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Technical Support Specialist
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Kick ICT Group Ltd. As a 2nd line Technical Helpdesk Consultant, you will play a vital role in providing technical support to our customers.Key ResponsibilitiesRespond to and work through support cases logged by nominated customers in priority order.Communicate with...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
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IT Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeJoin Our Team as a Technical Helpdesk AdvisorKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our customers.We are seeking a skilled Technical Helpdesk Advisor to play a key role in our continued success. As a 2nd line Technical Helpdesk Consultant, you will be responsible...
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IT Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeJoin Our Team as a Technical Helpdesk AdvisorKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our customers.We are seeking a skilled Technical Helpdesk Advisor to play a key role in our continued success. As a 2nd line Technical Helpdesk Consultant, you will be responsible...
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Technical Support Specialist
1 month ago
Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full timeAbout the RoleKick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.We are seeking a skilled 2nd line Technical Helpdesk Consultant to join our team, playing a key role in our continued success.Key ResponsibilitiesProvide technical support and troubleshooting for...
Technical Helpdesk Specialist
2 months ago
Kick ICT Group Ltd is a leading provider of IT services, seeking a skilled Technical Helpdesk Consultant to join our team. As a 2nd line Technical Helpdesk Consultant, you will play a crucial role in delivering exceptional customer service and technical support to our clients.
Key Responsibilities- Respond to and resolve technical issues reported by clients in a timely and professional manner.
- Communicate effectively with clients to understand their needs and provide solutions.
- Monitor and manage technical support cases, ensuring prompt resolution and high customer satisfaction.
- Collaborate with internal teams to resolve complex technical issues and improve overall service delivery.
- Stay up-to-date with the latest IT technologies and trends to provide expert advice and support to clients.
- 5 years of experience in server and infrastructure support, with a strong background in Microsoft operating systems and firewall technologies.
- Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
- Knowledge of IT hardware, including servers, desktops, and network devices.
- Experience with Microsoft Windows Server, Office 365, Azure, and Sharepoint.
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
