IT Support Specialist

1 week ago


Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full time
Join Our Team as a Technical Helpdesk Advisor

Kick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our customers.

We are seeking a skilled Technical Helpdesk Advisor to play a key role in our continued success. As a 2nd line Technical Helpdesk Consultant, you will be responsible for providing expert technical support and troubleshooting services to our clients.

Key Responsibilities:

  • Provide in-depth technical support and troubleshooting services to clients
  • Work with clients to resolve technical issues and improve system performance
  • Collaborate with internal teams to ensure seamless delivery of IT services
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 5 years' experience in server and infrastructure support
  • Desktop support experience is preferable
  • Hands-on expertise in Microsoft operating systems and firewall technologies
  • Good understanding of structured cabling or Wi-Fi connectivity

What We Offer:

  • Competitive salary
  • 30 days annual leave (plus a birthday holiday)
  • Group personal pension plan
  • Private medical insurance scheme
  • Hybrid working
  • Life cover (2 x final salary)
  • Cycle to work scheme

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and experienced Technical Helpdesk Advisor looking for a new challenge, please apply today.



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