Small Works Fire Systems Expert

7 days ago

Romford, Greater London, United Kingdom Chubb Fire & Security Group Full time

About Chubb Fire & Security Group

We are a leading provider of innovative fire and security solutions, leveraging cutting-edge technologies to deliver best-in-class services to our expanding client base. With a 200-year heritage, we pride ourselves on our commitment to people development and leadership.

Our Commitment to Our People

We believe in continually developing and innovating to ensure our employees grow with us. As part of the global API Group, we join a family of organizations where leadership and leadership development are our most powerful strategic advantages.

Benefits and Perks

  • Opportunity to earn in excess of £60,000 (includes base, OTE, and OT)
  • Zero on-calls
  • 25 days holiday, plus bank holidays
  • Company vehicle – option for private use
  • Stable, long-term role with a leading F&S business
  • Employee referral scheme (£1000)
  • Company pension scheme
  • Life assurance (4 x basic salary)
  • Employee scholarship scheme
  • Central benefits platform offering a wide variety of discounts
  • Childcare vouchers
  • Health and wellbeing resources
  • Bravo awards: recognizing outstanding contributions from all employees and encouraging excellence

About the Role

As a Small Works Fire Engineer, you will work closely with the service operations manager and wider branch network to complete 4–8 hour work orders and generate extra revenue into the business.

Key Responsibilities

  • Partner with recommendation team and engineers to drive opportunities
  • Work with commercial sellers and key account managers for leads not suitable for install
  • Responsible for quotes for all small works that come via the recommendation team, commercials, KAMs, or other outlets such as the office admin
  • Provide excellent customer care (from understanding needs to keeping contact with ETA's, timescales, etc.)
  • Manage each order (including stock orders) throughout the process of quotation and right through to the signing off the works
  • Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have
  • Look for upsell opportunities, if we are upgrading signalling then is there potential for a panel upgrade?

Requirements

  • Experienced fire engineer with a deep knowledge of fire alarm systems
  • Ability to lift and climb ladders – it would be an advantage if you had an IPAF 3a & b cherry picker license
  • Always deliver excellent customer service

Emphasizing Sustainable Innovation

We are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimizing environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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