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Desktop Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom 1 Tech Staffing Ltd Full time

Job Summary:

We are seeking a skilled Desktop Engineer to join our client's team in a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our client's IT systems and ensuring their smooth operation.

Key Responsibilities:

  • Provide technical support and troubleshooting for escalated issues from the 1st Line support team.
  • Diagnose and resolve technical hardware and software issues across a variety of platforms and systems.
  • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
  • Collaborate with other team members to improve efficiency and effectiveness of IT operations.

Requirements:

  • Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP).
  • Strong understanding of cloud technologies and their applications.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About 1 Tech Staffing Ltd:

1 Tech Staffing Ltd is a leading provider of IT staffing solutions. We work closely with our clients to understand their IT needs and provide tailored solutions to meet their requirements.