Front Desk Associate

6 days ago


Poole, Poole, United Kingdom Greene King Full time
About the Role

We are seeking a skilled and friendly Receptionist to join our team at Greene King. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities
  • Provide exceptional customer service, ensuring every guest feels valued and cared for.
  • Check-in guests, handle room assignments, and respond to any queries or concerns.
  • Manage the front desk, maintaining a clean and organized environment, and addressing any issues promptly.
  • Collaborate with the hotel team to ensure seamless operations and excellent guest satisfaction.
What We Offer

As a Receptionist at Greene King, you will enjoy a competitive salary, tronc payments, and pension contributions. You will also have access to our employee assistance program, providing support for mental health, well-being, and more.

Additionally, you will receive:

  • A 33% discount on food and drink for you and 15% for your loved ones across our brands.
  • Access to our Wage Stream, allowing you to access your wage before payday.
  • Exclusive discounts with Superdrug, three mobile, and other retailers.
  • A 50% discount on food and drink for you and 25% for your loved ones at our Greene King Inns and hotels.
Requirements

We are looking for a Receptionist who is:

  • Confident in providing excellent customer service.
  • Ability to work in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Willingness to learn and expand skills.

Experience is beneficial, but we can train the right candidate. You must be confident with computers, emails, and answering the phone.


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