Events and Conference Sales Specialist

4 weeks ago


Aston, Birmingham, United Kingdom Aloft Birmingham Eastside Full time

About Us

Aloft Birmingham Eastside is part of the renowned Aimbridge Hospitality EMEA, a leader in the hospitality sector managing a diverse portfolio of over 1,600 hotels and resorts globally. We collaborate with prestigious brands and independent establishments alike, ensuring a wide range of experiences for our guests.

Our Aloft Hotels cater to modern travelers who appreciate spacious environments, innovative thinking, and self-expression. We strive to create a vibrant atmosphere where travel opens up new possibilities, connectivity is seamless, and every moment is forward-thinking.

The Eastside Rooms offer a distinctive setting that merges contemporary innovation with Birmingham's rich heritage. Our venue is characterized by a stylish yet relaxed ambiance, where professionalism meets enjoyment, and every event is crafted to create unforgettable memories.

What We Offer

We prioritize a healthy work-life balance for our team members. We encourage open discussions during the interview process regarding any flexibility you may require, and we will work together to find suitable arrangements for the role.

As a member of the Eastside team, you will enjoy a comprehensive benefits package that includes:

  • Competitive hotel discounts across our portfolio, including up to 50% off on food, beverages, and spa services.
  • Subsidized meals during your shifts.
  • Paid breaks to ensure your well-being.
  • Financial support for childcare from the first day of employment.
  • An annual well-being allowance of £350 starting from your second year.
  • A minimum of 30 days of paid holiday.
  • Salary sacrifice schemes, including holiday purchase and cycle-to-work options.
  • Access to Wagestream, allowing you to access up to 40% of your earned pay and set up automatic savings.
  • 24/7 access to our employee assistance program for support.
  • Company sick pay for peace of mind during challenging times.
  • Annual reviews for salary and benefits.
  • Festive salary enhancements to celebrate the season.
  • The Boomerang program, where internal sales leads can earn uncapped commission on actualized revenues.
  • A strong commitment to your personal and professional development through our extensive Learning & Development programs.
  • Regular recognition of your contributions, including team appreciation events, quarterly and annual awards, and instant rewards through our online recognition platform.

As a Disability Confident employer, we are dedicated to ensuring that a fair number of disabled applicants who meet the minimum criteria for this position are invited for an interview.

Your Role

In the position of Events and Conference Sales Specialist , you will play a crucial role in promoting and managing all Meetings & Events business within our establishment. As a representative of the hotel, you will possess in-depth knowledge of our facilities and be able to provide tailored advice to guests based on their specific requirements.

You will be responsible for efficiently recording and processing all inquiries received via phone, email, or in person, ensuring that every guest is attended to promptly. Collaboration with your colleagues and coordination with the broader hotel team will be essential to follow up on leads and achieve departmental targets and individual KPIs.

Your expertise in our offerings will enable you to guide guests effectively, ensuring they receive an exceptional experience while planning their events.

What We Seek

To excel in this role, you should have prior experience in a similar capacity and a genuine passion for delivering outstanding guest experiences, consistently upholding our brand standards. We value personality and enthusiasm, so a vibrant character and a flair for hospitality are essential.

Join us at Aloft Birmingham Eastside, where we recognize that our people are the foundation of our success. As a global leader, we are committed to fostering an inclusive environment that empowers everyone to be their best selves.



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