Front of House Staff

5 months ago


Middle Aston, United Kingdom Middle Aston House Full time

We are looking for efficient, friendly and reliable Front of House Assistants to join our team. Working Front of House, you will be directly contributing to the success of not only the venue but also the companies that use our facilities. If you are a friendly, customer-focused individual, passionate about providing top-tier customer service, please read on

Middle Aston House is an independent conference and events venue, set in 20 acres of stunning Oxfordshire countryside. With 10 meeting rooms, 4 dining rooms, 2 lakes and 55 bedrooms, there's always enough going on to keep us out of trouble

Who are we looking for?

As our ideal Front of House Assistant, you will be able to demonstrate a good knowledge of hospitality and customer service. Whilst previous experience is not necessary, a can-do attitude is a must

This role covers our reception desk, bar and food service areas.

What will I be responsible for?

Joining our team as Front of House Assistant, you will be responsible for providing outstanding customer service in our venue. This will involve:

- Manning our Reception desk and providing a point of contact for all of our guests and clients.
- Check-in/out for all guests, meet and greet and telephone management.
- Running of Breakfast, Lunch, and Dinner services, using all provided opportunities to upsell our bar products
- Providing top Hospitality service working on the bar.
- Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
- Reporting any maintenance/security issues within guest rooms/conference rooms.
- Any other tasks as required by the management team

Hours to cover Breakfast/Lunch/Dinner as required.

Part-time available.

Weekend availability is essential.

**Job Types**: Part-time, Permanent

**Salary**: Up to £11.42

**Job Types**: Part-time, Zero hours contract

**Salary**: Up to £11.42 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Discounted or free food
- On-site parking

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Day shift

Work Location: In person


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