Receptionist
6 months ago
The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.
The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education. We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.
We are currently seeking to appoint a Receptionist on a Full-time, permanent basis.
**Job Purpose**:
- To carry out reception duties to ensure a high level of service and advice is available to staff, students and visitors to the College.
- To provide administration support to all areas of the School including the senior management team
**Reception Duties;**
- Deal with all College visitors and students to the reception area ensuring excellent customer service provision
- Answer all telephone calls to the College and ensure accurate detailed messages are taken and distributed accordingly
- Open all post to the College and ensure it is distributed accordingly across the campus buildings.
- To deal with all deliveries to the College and ensure these are checked and properly signed for before arranging for distribution to the relevant department.
- Ensure that all visitors to the College sign in/sign out at the Security Desk on arrival and departure from the College
- Inform the College Management about any complaints received from the students and visitors.
- Work closely with the Student Support/Admissions teams in dealing with any student concerns/issues
- To provide administration support to any member of the Senior Management team as and when required maintaining absolute confidentiality
- To order and maintain relevant office sundries to ensure the smooth running of the office
- To monitor/maintain stationary stocks replenishing regularly and process departmental stationary orders on a regular basis ensuring departments are notified of order dates
- To assist the Operations Manager with administration support including arranging equipment maintenance visits, dealing with equipment breakdown engineers and any other facilities related visitor to the College
- To assist with inspection visits, providing administration cover, organising refreshments and booking individual meetings/rooms.
- To assist with Open Day events and any other publicity events.
- To organise College/Staff functions to include room bookings/venue bookings and overall coordination.
- To assist with photocopying, filing etc as and when required.
**Any other duties appropriate to the grade and role**
**Job Types**: Full-time, Permanent
Work Location: In person
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