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Transport Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Transport Operations Coordinator to join our team at Berry Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our waste collection services.
Key Responsibilities:
- Operational Management: Assist in the day-to-day management of our waste collection operations, ensuring that all services are delivered to the highest standard and in compliance with relevant legislation.
- Route Optimization: Co-ordinate the allocation of drivers, vehicles, and work requirements to maximize efficiency and minimize costs.
- Driver Management: Monitor and manage driver performance, ensuring that all drivers are using the correct procedures and that any issues are addressed promptly.
- Customer Service: Provide a high level of customer service to both internal and external customers, ensuring that all queries and concerns are addressed in a timely and professional manner.
- Reporting and Analysis: Prepare and present regular reports on operational performance, identifying areas for improvement and implementing changes as necessary.
- Collaboration and Communication: Work closely with other departments, including sales and customer services, to ensure that all aspects of the business are aligned and working towards common goals.
- Continuous Improvement: Identify opportunities for process improvement and implement changes to enhance operational efficiency and effectiveness.
Requirements:
- Proven experience in a similar role, preferably in the waste management industry.
- Strong operational management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to analyze data and prepare reports, with a focus on identifying areas for improvement and implementing changes.
- Knowledge of relevant legislation and regulations, including the Goods Vehicle Operating Licence.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work for a leading recruitment agency, with a strong reputation in the industry.
- A dynamic and supportive work environment, with opportunities for professional development and growth.