Transportation Coordinator
3 weeks ago
Job Summary: We are seeking a skilled Operations Planner to join our team at Circle Express. The successful candidate will be responsible for organizing, directing, and coordinating the activities of our Fleet, employed drivers, agency drivers, and resources to ensure the safe, efficient, and economic movement of freight to and from airlines and agents in the Exeter area.
Key Responsibilities:
- Communication and Coordination: Answer inbound telephone calls efficiently, receive instructions from clients, and record relevant details accurately on our data management system.
- Customer Service: Maintain high customer service levels by responding quickly to client requirements and providing excellent communication skills.
- Resource Planning: Identify opportunities to improve the service, plan optimum utilization of Independent Service Providers, and Company-owned vehicles.
- Vehicle Operations: Drive vehicles from depot to loading/unloading points, assist with loading/unloading, and ensure safe and even distribution of loads.
- Administrative Tasks: Maintain records of journey times, mileage, and hours worked, undertake minor repairs, and notify Depot Supervisor/Manager of any mechanical faults.
Requirements and Qualifications:
- Experience: At least 2 years' solid working experience in Transport Operations.
- Qualifications: Level D Aviation Security, Hazardous Awareness, and ability to read and understand instructions, short correspondence, and memos.
- Skills: Excellent communication skills, ability to work under pressure in a busy fast-paced environment, and a team player with the ability to work independently.
Core Attributes:
- Professionalism: Energetic and professional, with a positive attitude and a strong attention to detail.
- Teamwork: Ability to work well within a team or autonomously, with a professional and personable image in all communications.
- Confidentiality: Maintain utmost confidentiality and discretion with all information pertaining to Circle Express.
Work Conditions: Flexibility in work hours may be necessary. Usual working hours Monday - Friday 5:45am - 3:45pm, including a 1-hour unpaid break, 45 hours a week.
Job Type: Full-time, Permanent
Pay: £27,500.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
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