Membership Assistant

3 hours ago

London, Greater London, United Kingdom Membership Bespoke Full time
Job Overview

We are seeking a highly skilled and organized Membership Assistant to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing administrative support to our membership services, ensuring the smooth operation of our membership programs, and contributing to the growth and development of our membership community.

Key Responsibilities

  • Manage and maintain accurate and up-to-date records in our CRM platform, ensuring data integrity and consistency.
  • Provide exceptional customer service to our members, responding to inquiries, and resolving issues in a timely and professional manner.
  • Coordinate and execute membership events, meetings, and activities, ensuring seamless logistics and a positive experience for attendees.
  • Develop and implement effective membership engagement strategies, promoting member participation and retention.
  • Collaborate with our team to identify and address membership needs, providing recommendations for process improvements and new initiatives.

Requirements

  • Proven experience in membership administration, customer service, or a related field.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Proficiency in CRM software and Microsoft Office Suite.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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