Warranty Administrator
1 month ago
About the Role
We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Stoneacre Motor Group. As a key member of our administration team, you will play a crucial role in ensuring the smooth operation of our warranty claims process.
Key Responsibilities
- Process and manage warranty claims submitted by our dealerships
- Ensure all claims are submitted to the required manufacturer standards
- Reconcile warranty payments with our accounts department
- Provide exceptional customer service to our customers and internal stakeholders
- Work collaboratively with our sales and service teams to resolve any warranty-related issues
About You
- You will have previous administration experience, preferably within the motor industry
- You will be highly organized, efficient, and have a keen eye for detail
- You will be able to work within specified guidelines and have excellent communication skills
- You will be committed to providing exceptional customer service and thrive in a fast-paced environment
What We Offer
- Industry-leading competitive salary
- Bonus scheme
- Range of training and development programs
- Industry-leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays, and more
- Wellness program
- Free parking
Stoneacre Motor Group
We are an equal opportunities employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
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