Service Administrator

4 weeks ago


Chesterfield, United Kingdom Morestarts Full time

**Morestarts **are pleased to be working with a well-established manufacturing client in Chesterfield.

Due to an organic increase in workload, we are looking for a **Service Administrator** to join their team who has previous experience working in a fast paced, service deparment role.

**Responsibilities**:

- Answering calls in a confident manner to assist customers with queries
- Organising and booking in service work
- Preparing jobs for invoicing, processing warranty claims and assisting the Service Manager with administration duties as and when required
- Liaising with workshop staff
- Taking card payments
- Monitoring and chasing overdue service and repair work
- Recording all jobs on the Service Department database

**Requirements**:

- Previous experience in an administrative role is preferred
- Previous experience in a Service Department would be advantageous
- Strong organisational skills and Literacy skills is essential
- Excellent phone etiquette and communication skills
- Familiarity with Microsoft Office programs is essential.

**Salary and Shifts**:

- 40 hours a week
- 08:30 to 17:00, Monday to Friday
- £26,000 to £30,000 per annum, depending on experience.
- 20 days annual leave plus BH's. Rising to 23 after 3 years, 25 after 5 and 27 after 10.

This is an exciting opportunity for a detail-oriented individual to join their team as a Service Administrator. The employer is offering competitive compensation and a supportive work environment where plenty of training will be provided.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Service based administrative: 3 years (preferred)
- Dealing directly with customers: 3 years (required)

Work Location: In person



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