Cloud Operations Engineer

3 weeks ago

London, Greater London, United Kingdom Cisco Full time

Position Overview

As a pivotal member of our team, you will be responsible for enhancing the visibility of our platform as we expand across multiple regions. Your expertise will be crucial in:

  • Architecting and implementing robust monitoring solutions within AWS and GCP that are both elastic and resilient.
  • Establishing standards for the instrumentation of containerized and cloud-managed services.
  • Overseeing our alerting framework to ensure timely notifications for critical events.
  • Driving automation initiatives to facilitate seamless scaling of our monitoring systems.
  • Contributing to our 24/7 incident response and on-call processes.
  • Utilizing Infrastructure as Code methodologies, particularly with Terraform and Kubernetes.
  • Leveraging modern logging tools such as Logstash or Fluentd.
  • Understanding Prometheus and its ecosystem, including Alertmanager.
  • Employing Application Performance Monitoring tools and crash reporting solutions like Sentry.
  • Utilizing cloud provider managed services effectively within our operations.
  • Writing high-quality code in languages such as Python or Go.

Company Commitment

Cisco is dedicated to fostering an inclusive environment and is an Equal Opportunity Employer. We encourage all qualified candidates to apply, regardless of their background.

Diversity and Inclusion

At Cisco, we value the unique perspectives and skills that individuals from diverse backgrounds bring to our team. We believe that a diverse workforce enhances our ability to innovate and solve complex challenges.

About ThousandEyes

ThousandEyes has established itself as a leader in Cloud and Internet Intelligence, playing a vital role in the operations of major global brands. As part of Cisco, we continue to drive advancements in digital experience visibility and improvement.

Role Expectations

The Senior Site Reliability Engineer will collaborate closely with the team to manage our logging and monitoring infrastructure, working alongside developers to refine our platform insights continuously.

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