Reliability Engineer

4 weeks ago

Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Plc Full time
Job Summary

We are seeking a highly skilled Reliability Engineer to join our team at PayPoint Plc. As a key member of our platform engineering team, you will be responsible for ensuring the reliability and scalability of our payment systems.

Key Responsibilities
  • Collaborate with product engineering teams to improve the observability of their applications and identify areas for improvement.
  • Develop and maintain standards and best practices for platform reliability, ensuring that our systems are robust, scalable, and dependable.
  • Design and implement tooling and automation to enhance the reliability of our platform, enabling product engineers to effectively operate their services in production.
  • Provide primary on-call support for applications where appropriate, ensuring that issues are resolved promptly and efficiently.
  • Work with product teams to balance new feature delivery with well-defined service level objectives (SLOs), ensuring that our systems meet the needs of our customers.
  • Proactively monitor production systems to identify and remediate potential performance problems before they materialize.
  • Stay up-to-date with emerging technologies and industry trends, recommending and implementing innovative solutions that provide a competitive edge.
Requirements
  • Software development skills in one or more high-level languages, preferably C#/.NET.
  • Experience in a similar role at a company with a distributed cloud architecture.
  • Experience with containerization and Kubernetes.
  • Knowledge of good SRE and platform engineering practices.
  • Ability to make pragmatic, risk-based decisions that balance commercial objectives with non-functional requirements.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
What We Offer

We offer a range of benefits, including:

  • Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.
  • On-site gym at our office (free), and nationwide corporate rate gym membership.
  • Online benefits portal with access to deals, discounts, and more.
  • Progression and development opportunities.
  • Contributory company pension scheme.
  • Private medical insurance.
  • Life assurance of 3 x annual gross salary, with the option to purchase additional cover.
  • Electric Car Scheme.
About Us

At PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. We're an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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