Program Manager

6 days ago


Birmingham, Birmingham, United Kingdom Illuminate Recruitment Ltd Full time

Job Summary:

We are seeking a highly skilled and experienced Program Coordinator to join our team at Illuminate Recruitment Ltd. As a Program Coordinator - Operations, you will play a critical role in supporting the delivery of our Pro Bono Operational Research (OR) program.

Key Responsibilities:

  • Match volunteers with users and projects, ensuring the smooth running of projects and providing prompt communication to both volunteers and users.
  • Monitor project progress, evaluate outputs and outcomes, and collect relevant data to prepare an annual report for our Board.
  • Maintain a list of volunteers, provide support and resources, and recognize their contributions.
  • Review and maintain the scheme's processes and procedures.
  • Coordinate Steering Group meetings, ensuring minutes and meeting papers are prepared and archived.
  • Promote Pro Bono OR to potential users and volunteers, including giving presentations, writing articles, and using social media.
  • Maintain existing relationships and build new relationships with partners in the third sector, identifying areas of mutual interest and seeking opportunities for collaboration.
  • Identify potential third sector users and be the first point of contact for them.
  • Identify potential volunteers and keep them engaged, exploring ways volunteers can support Pro Bono OR in addition to undertaking projects.

Requirements:

  • A degree in a numerate subject, ideally STEM-based.
  • Project management experience, with exceptional project administration abilities.
  • Volunteer management experience.
  • Excellent interpersonal and relationship management skills, with the ability to build effective networks and relate to people at all levels.
  • Previous experience of the third sector.
  • Strong verbal and written communication skills.
  • Good strategic planning, with the ability to create a strategic vision and execute it.
  • Strong organisational skills.
  • Ability to research, collate, and summarise facts and views in good English.
  • Self-motivated, with the ability to manage time effectively and monitor performance against deadlines and milestones with excellent attention to detail.
  • Ability to work well as part of a team, gaining clear commitment and agreement from others both internally and externally.
  • Responds flexibly to changing circumstances, demonstrating openness to changing work priorities and deadlines.
  • Supports other members of staff when required.
  • Knowledge of and ability to use IT, including web conferencing software such as Zoom.
  • Prepared to travel around the UK when required.

Preferred Qualifications:

  • An interest in OR and the third sector.
  • Experience working in the membership sector.
  • Hosting and supporting online webinars.
  • Confident user of social media.
  • Full, clean UK Driving Licence.

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