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Floor Manager

2 months ago


Leicester, Leicester, United Kingdom Nike Full time
Nike Retail Team Lead Job Description

About the Role:

We are seeking a highly motivated and experienced Retail Team Lead to join our Nike team. As a Retail Team Lead, you will be responsible for leading a team of sales associates and ensuring that our store is always full, presentable, and meets brand standards.

Key Responsibilities:

  • Lead a team of sales associates to deliver efficient receiving of product, inventory accuracy, and visual presentation standards.
  • Ensure the smooth process of all inventories and that the sales floor is always full and presentable.
  • Work alongside department leads to oversee individual components, such as product receiving and visual presentation, while responsible for the overall product journey in store.
  • Be responsible for monthly initiative launches and using reporting tools to make commercial decisions.
  • Achieve accurate inventory to fulfill digital orders.

Additional Responsibilities:

  • Ensure the team is equipped to deliver the highest quality athlete experience.
  • Lead team engagement on Nike Community Ambassador activities.
  • Partner with senior store leadership to oversee hiring processes, including onboarding.
  • Be responsible for store scheduling and work collaboratively with the store team to implement and maintain a positive Nike culture.

What You'll Get:

  • One of the best compensation and benefits packages in the industry.
  • Opportunity for quarterly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.

Qualifications:

  • Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience.
  • Ability to coach and develop a strong team.
  • Effective communicator, brand ambassador, and innovative leader.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.