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Floor Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Retail Team Lead to join our Nike team. As a Retail Team Lead, you will be responsible for leading a team of sales associates and ensuring that our store is always full, presentable, and meets brand standards.
Key Responsibilities:
- Lead a team of sales associates to deliver efficient receiving of product, inventory accuracy, and visual presentation standards.
- Ensure the smooth process of all inventories and that the sales floor is always full and presentable.
- Work alongside department leads to oversee individual components, such as product receiving and visual presentation, while responsible for the overall product journey in store.
- Be responsible for monthly initiative launches and using reporting tools to make commercial decisions.
- Achieve accurate inventory to fulfill digital orders.
Additional Responsibilities:
- Ensure the team is equipped to deliver the highest quality athlete experience.
- Lead team engagement on Nike Community Ambassador activities.
- Partner with senior store leadership to oversee hiring processes, including onboarding.
- Be responsible for store scheduling and work collaboratively with the store team to implement and maintain a positive Nike culture.
What You'll Get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for quarterly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience.
- Ability to coach and develop a strong team.
- Effective communicator, brand ambassador, and innovative leader.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.