Floor Manager
2 weeks ago
Location: Samsung Experience Store, Leicester
Salary: £28,000 per year
Bonus: 20% potential (OTE of £33,600)
Hours: full time 40 Hours
Reduced cost parking in the centre for staff members, - £3 per day
We are seeking a highly motivated and experienced Floor Manager to join our team at the Samsung Experience Store in Leicester. As a key member of our retail team, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Team Leadership: Inspire and lead your team, fostering loyalty and commitment among your peers. Observe and train team members of the customer journey to ensure total customer satisfaction.
- Resource Management: Manage store resources and ensure adherence to store standards.
- Assistant Manager Support: Deputise for the Assistant Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Retail Experience: Previous retail experience is a must.
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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