Customer Service Representative

6 days ago


Oxford, Oxfordshire, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering an exceptional customer experience and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge, advising customers on products and services.
  • Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Availability to work flexible hours, including weekends and holidays.

What We Offer

  • A competitive hourly rate.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.


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