Operational Resilience Coordinator

4 days ago


Manchester, United Kingdom Vermelo RPO Full time
Job Description

Vermelo RPO is seeking a highly organized and proactive Administrator to support the Operational Resilience team.

Key Responsibilities:
  • Technical Administration: Ensure the resilience tool is operational, manage colleague access, and liaise with the tooling provider for system optimization.
  • Governance Reporting: Assist in preparing and submitting accurate governance reports to management and regulatory bodies.
  • Management Information: Compile and analyze data to support team decision-making.
  • Data Entry: Input critical business service mapping data promptly and accurately.
  • Scenario Testing: Provide administrative support for scenario testing, including scheduling and documenting outcomes.
  • Meeting Minutes & Action Tracking: Take minutes, track action items, and ensure follow-up with stakeholders.
  • Platform Maintenance: Maintain and update the resilience tooling platform, supporting analysts with up-to-date data.
  • Documentation & Records: Ensure accurate documentation of operational resilience activities in line with regulatory standards.
  • Stakeholder Coordination: Facilitate smooth operations by working closely with the Head of Operational Resilience and the team.
Requirements:
  • Basic technical knowledge of software tools (desirable).
  • Proven administrative experience.
  • Proficient in Microsoft applications (essential).
  • Experience with Power BI (desirable).
  • Strong communication skills, empathetic, with high emotional intelligence.


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